CLOSED BETA · PRIVACY NOTICE
Privacy at VetNarra
VetNarra is an owner-controlled veterinary-record beta. This notice explains the information used to operate the test and the controls currently available.
This is a pilot service, not yet a generally available commercial product. Testers should use demonstration or carefully selected records and avoid sharing information that is not necessary for the veterinary purpose.
Information processed
Verified email and account identifiers; owner and pet profile fields; veterinary timeline entries; generated report history; scoped snapshots created for vet-access passes; expiry and revocation settings; and security events such as successful openings and failed PIN attempts.
AI document processing
When an owner actively selects Analyse, VetNarra sends the selected document content through configured AI processing services to organise it for owner review. The current beta first uses open-weight models provided through Hugging Face. AI output is not accepted as a medical record until the owner reviews and confirms it. VetNarra does not save a partial extraction when part of a document fails.
Authentication and storage
VetNarra uses Supabase for independent account authentication and protected owner-record storage. The project’s primary database is hosted in the EU region. Supabase uses time-limited sessions and database access policies so an authenticated owner can access only records assigned to their account.
Why it is processed
To organise an owner’s veterinary record, generate owner-requested reports, synchronise records across signed-in devices, provide explicitly authorised read-only veterinary access, enforce expiry and revocation, and protect the beta from misuse.
Sharing and control
The owner chooses the sections included in each veterinary pass. Owner telephone or email is excluded unless selected separately. Anyone possessing an active secret link—and its PIN when enabled—may access the chosen snapshot until it expires, is revoked or is permanently deleted.
Retention
Owner records remain until the account holder replaces or requests deletion of them. Vet-pass snapshots remain until permanently deleted; revocation blocks access but preserves the audit trail. Expired passes can also be permanently deleted by the owner.
Your choices
During the beta, owners can correct records, revoke a pass, permanently delete a pass and its stored snapshot, and control whether contact information is shared. For access, correction, export or account-level deletion requests, contact the person who invited you to the VetNarra beta.
Important limitation
VetNarra applies access controls and secure platform storage, but no online service can promise absolute security. Do not place credentials, unrelated personal data or unnecessary sensitive information in veterinary notes.
EU data-protection information
People in the EU may have rights including information, access, correction, erasure, restriction, portability and objection. This beta notice is operational information and is not legal advice. See the European Commission’s overview of individual rights.